Privacy Policy
1. Introduction
At Gazelle Rally (“we”, “our”, or “us”), accessible via gazellerally.com, we are committed to safeguarding the privacy and personal data of our users. The protection of your personal information is of utmost importance to us, and we operate in strict compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, process, and protect your personal data, and it reflects our steadfast commitment to transparency, privacy-first principles, and individual rights.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of gazellerally.com, including information provided through forms, account registrations, communications, and transactions. For the purpose of the GDPR and other applicable data protection laws, Gazelle Rally is the data controller responsible for determining the purposes and means of processing your personal data.
If you have any questions about this policy or how we manage your data, please contact us at [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data, either directly from you, through automated means, or through third-party sources as necessary.
a. Usage Data:
This includes information about how you use our website, such as IP address, browser type, date/time stamps, pages visited, session duration, and referring URLs. We collect this data to understand user behavior and enhance website performance.
b. Account Data:
When you create an account or register for services, we may collect your name, email address, mailing address, phone number, and related identity information.
c. Profile Data:
This comprises information related to your preferences, interests, service usage history, purchase behavior, and account configurations.
d. Communication Data:
We collect records of communications, including emails, support messages, inquiries, and other interactions to ensure effective support and accountability.
e. Technical Data:
This includes device identifier data, operating system, browser version, hardware model, language settings, and other technical attributes required for proper functioning of the site.
f. Transaction Data:
Payment details (excluding full credit card information), order history, delivery addresses, and billing information are processed securely for transactional purposes.
g. Preference Data:
Your marketing and communication preferences, product interest indicators, language selections, and opt-in/opt-out statuses are maintained to honor your data handling choices.
4. Legal Bases for Processing
Our legal basis for collecting and using your personal data depends on the context in which it is collected and may include:
– Performance of a Contract: Where data is required to fulfill a contract with you, such as processing a purchase or service enrollment.
– Consent: Where you have explicitly provided consent, for example, to receive marketing communications.
– Legitimate Interest: For purposes such as fraud prevention, website security, service improvement, and analytics, provided such interests are not overridden by your rights.
– Legal Obligation: When we are required to collect or process data to comply with applicable laws and regulations.
5. Your Rights
Subject to certain conditions and limitations under applicable law, you have the following data protection rights:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You are entitled to request correction of any inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): You may request that your data be deleted under certain circumstances.
– Right to Restriction of Processing: You may request that we limit processing of your personal data under specific conditions.
– Right to Data Portability: You may request that we provide your data in a structured, commonly used, machine-readable format for transfer.
– Right to Object: You may object to processing that is based on our legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement and maintain up-to-date technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including:
– Use of encryption for data at rest and in transit;
– Strict access controls and user authentication protocols;
– Regular data backups and disaster recovery tools;
– Staff training and privacy awareness programs;
– Monitoring and intrusion detection systems.
7. International Transfers
Your personal data may be transferred, stored, or processed outside your jurisdiction, including in countries that may not have data protection laws equivalent to those in your home jurisdiction. In such cases, we rely on lawful transfer mechanisms, including the use of Standard Contractual Clauses approved by the European Commission, and we take steps to ensure that appropriate safeguards are in place to protect your information.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: Retained up to 12 months for analytics and troubleshooting.
– Account and Profile Data: Retained during the account lifecycle and for up to 6 years thereafter for legal, tax, and contractual obligations.
– Communication Data: Maintained for up to 3 years for reference and quality assurance.
– Transaction Data: Retained for at least 7 years to comply with financial recordkeeping obligations.
– Preference Data: Retained until you withdraw your consent or request deletion.
9. Cookie Policy
We use cookies and similar tracking technologies on gazellerally.com to enhance user experience, enable essential functionality, and analyze performance. The types of cookies we use include:
– Essential Cookies: Required for core website functionality, such as page navigation and secure login.
– Functional Cookies: Enable enhanced features, such as user preferences and account settings.
– Analytics Cookies: Track user behavior metrics such as visit frequency, page performance, bounce rates, and device types for service improvement.
– Performance Cookies: Assess overall site performance and responsiveness to improve reliability and efficiency.
10. Cookie Management and Compliance with GDPR & CCPA
Consent for non-essential cookies is obtained via a cookie consent banner when you access our website, in compliance with GDPR and CCPA. You may change or withdraw your consent at any time by adjusting your cookie preferences via the website settings or through your browser’s cookie management tools. As permitted under CCPA, California residents may also opt out of the “sale” of personal data and request to know what data is collected, disclosed, or sold.
11. Special Protections for Children
Our website and services are not intended for children under the age of 13. We do not knowingly collect or process personal information from children without verifiable parental consent. If you believe a child under 13 has provided us with personal data, please contact [email protected], and we will promptly take steps to delete such information.
12. Policy Updates and User Notifications
We may revise this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. Material changes will be communicated to users via prominent notices on our website or via email, where appropriate. We encourage you to review this policy periodically to stay informed of how we protect your personal data.
13. Contact
If you have questions, concerns, or requests related to this Privacy Policy or our handling of your data, you may reach us at:
Gazelle Rally
Email: [email protected]
Website: gazellerally.com
We are fully committed to compliance with all applicable data protection laws and safeguarding your rights. Please do not hesitate to contact us with any privacy concerns or to exercise your individual rights under this policy.